We aren’t sure if it was science, magic, or luck but we stumbled upon the formula for liquid gold!

The Arcanist worked day and night to perfect his craft. The secrets of the spirit whispered to him in his sleep, pushing him to continue to create the perfect spirit.

The Arcanist is someone who knows a secret method to make something.
As Arcanist’s we walk the line between science and magic.

The magic is in the mix and that is why everything that goes into our gorgeous, smooth, and flavourful drinks is sourced from the best products worldwide.

Upon its arrival in the U.K., our authentic Guyanese rum from a legacy of master distillers reaches the arcanist who turns it from a gorgeous rum into something extraordinary.

Our pledge

We believe in business as a force for good and that is why we pledge to always act with integrity

To that end, we strive to have a positive impact throughout our business endeavours.
We believe this should encompass many viewpoints including being environmentally friendly, being socially and morally responsible.
Currently we:
  • Pay at least the real living wage to all employees
  • Pay equal money for equal work regardless of age, gender or race
  • Have an open salary policy
  • Source eco-friendly and recycled packaging
  • Encourage re-use of our bottles
  • Employ amazing people based on their ability to do the job and believe in our mission
At each stage of our business, we review our impact and aim to be as positive as possible. Where we cannot have a positive impact we strive to mitigate this.
Our future aims include:
  • Ensuring our supply chain holds the same ideals as us
  • Improving the eco-friendliness of our packaging
  • Having a bottle refill or recycle scheme
 

FAQ

Delivery Policy
We aim for same-day despatch on all products ordered before 12:00 pm Monday-Friday, excluding bank holidays.
 
For all deliveries, we use Royal Mail 48hr tracked delivery.
 
Please note all orders require a signature due to the nature of the products for sale.
Returns Policy
We will refund the full value of any product(s) purchased provided:
  1. You return the product(s) within 30 days of receipt of the order.
  2. The items must be returned in a resalable condition unless the items are faulty or damaged.
Resalable means sealed, unopened with all labels and packaging intact as received.
In the event a product is delivered faulty or damaged, we will refund the original cost of delivery and replace the product.
 
If you wish to return an undamaged or non-faulty item, then the original postage and cost of return will be incurred by the customer.
 
Should you wish to return an item, please email returns@arcanistrum.com, and we will be happy to help.

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