Delivery

Delivery Policy

We aim for same-day despatch on all products ordered before 12:00 pm Monday-Friday, excluding bank holidays.

For all deliveries, we use Royal Mail 48hr tracked delivery.

Please note all orders require a signature due to the nature of the products for sale.

 

Returns Policy

We will refund the full value of any product(s) purchased provided:

You return the product(s) within 30 days of receipt of the order.
The items must be returned in a resalable condition unless the items are faulty or damaged.
Resalable means sealed, unopened with all labels and packaging intact as received.
In the event a product is delivered faulty or damaged, we will refund the original cost of delivery and replace the product.

If you wish to return an undamaged or non-faulty item, then the original postage and cost of return will be incurred by the customer.

Should you wish to return an item, please email returns@arcanistrum.com, and we will be happy to help.

Something is wrong.
Instagram token error.

arcanistrum

Follow
Join the Arcanum to keep up to date with all things Arcanist, including experimental cocktail ideas and your chance to win rum.