UK Delivery Policy
We aim for same-day dispatch on all products ordered before 12:00 pm Monday-Friday, excluding bank holidays.
For all deliveries, we use Royal Mail 48hr tracked delivery.
Please note all orders require a signature due to the nature of the products for sale.
Unfortunately, international delivery is currently not available. We are working hard to enable customers from abroad to enjoy Arcanist Rum. Join our mailing list to find out when we launch in other countries!
We will refund the full value of any product(s) purchased provided:
You return the product(s) within 30 days of receipt of the order.
The items must be returned in a resalable condition unless the items are faulty or damaged.
Resalable means sealed, unopened with all labels and packaging intact as received.
In the event a product is delivered faulty or damaged, we will refund the original cost of delivery and replace the product.
If you wish to return an undamaged or non-faulty item, then the original postage and cost of return will be incurred by the customer.
Should you wish to return an item, please email firstname.lastname@example.org, and we will be happy to help.