We aim for same-day despatch on all products ordered before 12:00 pm Monday-Friday, excluding bank holidays.
For all deliveries, we use Royal Mail 48hr tracked delivery.
Please note all orders require a signature due to the nature of the products for sale.
We will refund the full value of any product(s) purchased provided:
You return the product(s) within 30 days of receipt of the order.
The items must be returned in a resalable condition unless the items are faulty or damaged.
Resalable means sealed, unopened with all labels and packaging intact as received.
In the event a product is delivered faulty or damaged, we will refund the original cost of delivery and replace the product.
If you wish to return an undamaged or non-faulty item, then the original postage and cost of return will be incurred by the customer.
Should you wish to return an item, please email email@example.com, and we will be happy to help.